At Bryson Tiller Tour Merch, we want you to be satisfied with your purchase. If you need to request a return, exchange, or refund, please review the policy below.

1. Return Eligibility

Returns may be requested within 15 days of delivery.

To be eligible for a return, items must be:

• Unworn and unused
• Unwashed
• In original condition
• Returned with original packaging where applicable

Items showing signs of wear, washing, damage, or alteration may not be accepted.

2. How to Request a Return

Before returning any item, please contact us at:

Service@mail.brysontillertourmerch.com

Please include your order number, reason for return, and relevant photos if the item is damaged or incorrect.

Do not send items back without contacting us first.

3. Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect due to our error.

Original shipping fees are non-refundable.

4. Refunds

Once your return is received and approved, the refund will be issued to your original payment method.

A 10% + $1 payment processing fee may be deducted from the refund amount.

Refunds generally take 3–20 business days to appear, depending on your bank or payment provider.

5. Exchanges

If you need a different size or product, please contact our customer service team. Exchange availability depends on current stock.

Additional shipping charges may apply.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and clear photos.

After verification, we may offer a replacement, exchange, partial refund, or full refund depending on the situation.

7. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible.

Orders that have already entered processing or shipment may no longer be eligible for cancellation.

8. Contact Us

For return, refund, or exchange assistance, please contact:

Email: Service@mail.brysontillertourmerch.com

Website: www.brysontillertourmerch.com